FAQs Archive - Page 6 of 11

Q: Can I see my child’s progress?

Yes, you can log in as your child—from there you can navigate into modules, lessons and activities to see which ones have been completed. Please note some courses do not have multiple modules and/or lessons. If there’s a check mark, it has been completed, if there are three orange dots, they are in progress and if there is nothing, they haven’t begun that particular module or lesson.

Q: Do I need to know my student’s email address before I get started?

Nope. When you register, you’ll get a unique code for each section and the web address ( mlearn.smp.org/enroll ) to share with your students, who will self-register. Easy!

Q: Do I need to know how many students are in my class in order to register?

No, we can add in the quantity of students later on. We know classes flex in size and have done our best to create an experience that will allow you to easily adjust, should your class size change.

Q: How do I setup my login so the site doesn’t remember me?

Before logging in unselect checkbox “ Keep me logged in ” and enter mLearn. Go to settings and reset password. Then check and make sure you do not have your password saved in your browser. For browser saved passwords go to history and select clear history . In the new window select the checkbox “ logins or passwords ” and select enter .

Q: How do I setup the login so the site remembers me?

On the login page enter your email and password and select the checkbox “Keep me logged in”, followed by selecting the Login button.

Q: How do I change my email address?

After logging into mLearn select the link Settings in the main navigation and under email, reenter your new email address, as well as your password. Confirm password and select save changes .

Q: Can you have more than one username?

Your username is the email address you used to sign up for the course. Or username that was registered by your school or parish admin. You can use multiple email addresses or usernames when you have registered for your courses, but it is mLearn’s recommendation that you use one email address for all your course sections because your course sections will show up on the first entry to the site, http://mlearn.smp.org/learn .

Q: I forgot my username?

Most usernames are email addresses. You can try typing in your email address and see if your browser has auto fill. Otherwise you can contact your school or parish admin and they can provide your username or email address. Also, you can contact Customer Care at 800-533-8095 .

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