What if I am having issues continuing my course?

/What if I am having issues continuing my course?

What if I am having issues continuing my course?

A: If the continue button is not working, try selecting “Previous” or refreshing the browser. If it still is not working, try clearing your browser history then open the course in a new browser. If you still press continue and nothing is happening contact customer care.

B: When I select “Submit” nothing happens. Reread the last sentence and make sure you completed the interaction completely. Sometimes the questions ask for more than one answer or they are not matching up correctly. Also, you can select, “Previous” or “Skip” and come back to the activity later with your instructor and make sure your submission is correct.

C: Try left, clicking the button and select “Open in a New Window.” The page should open in a new window, and you can continue in the course.

D: Contact customer care at 800-533-8095.

2023-06-21T20:13:35+00:00