I selected the right answer, but it keeps saying Try Again?

/I selected the right answer, but it keeps saying Try Again?

I selected the right answer, but it keeps saying Try Again?

try again message

If you have selected the correct answer on a course, but the popup message keeps saying try again. First try refreshing your browser. Then if the response still says try again, move on to the next question or try a different browser and come back to that question later.

Sometimes the session times out and you need to clear your history or come back later when the browser has cleared.

Also, check your browser extensions. One of them may be affecting the course. For more information on how to do this, got to browser extensions page.

If the response keeps happening contact Customer Care at 800-533-8095. They will want to know which question it is, your browser and OS version.

2020-11-20T19:24:13+00:00

All email confirmations are down until further notice. This includes students enrollment, instructors and school admins confirmation for course sections. The site is operating as normal and is usable otherwise.