FAQs Archive - Page 10 of 11

Q: Why do some comments get flagged? What do I do when that happens?

A comment gets flagged by a student. And only a student can flag a comment. You will get an email stating a comment has been flagged. In the email you will be provided a link to the page where the comment is. Also, you can login and navigate to the comment on the " Responses" page . Once, you are on that page, you can un-flag the comment or hide it from other students until the student who wrote the comment, changes it.

Q: How do I (Instructor) navigate around the platform?

Log in to the site and select the section (classroom) you would like to view. If you have only one section (classroom), you will atomically go into the section (classroom). Once you are in the classroom, you can view the classroom page, where the students enter their profile if the course has an "Express Yourself" activity. "Responses" page where you can view students responses. "Progress" page where you can view and monitor students' progresses. You can use the side navigation or table of contents to navigate to an activity quickly.

Q: Where do I find the Director's Manual?

The Director's manual is located in " Download Files ." You can access "Download Documents" either in the left-hand side menu, if you are logged into course or on the entry page, https://mlearn.smp.org/learn . Select the "Course Download" icon . Then select "Director's Manual ."

Q: How can I order more seats?

You can order more seat by contacting a Customer Care rep at 1-800-533-8095 .

Q: Can I update a student email address?

Login to mLearn and go to the admin side of the site. Select "Students" in the side menu. Once you enter the "Students" page, select the student for which you would like to edit the email address. Then select the "Edit" button , located near the top of the page. The student's profile will open up and you can edit email address , username (if your school or parish uses), name, and active status. Once you have completed the edit, select "Update" and the student's profile will close and a success message will be displayed at the top.

Students have enrolled with their school email address, which does not accept outside emails. How will they get a log-in email?

When the student enrolls, on the enrollment page, a parent's [...]

Students have enrolled with their school email address, which does not accept outside emails. How will they get a log-in email?SMP IT Alerts2023-06-20T18:32:02+00:00

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