Go to http://mlearn.smp.org/login . Click on the "Forgot Password" link just below the "Log in" button. You will be prompted to enter your email address, then click on the "Reset Password" button. A message will pop up telling you to check your inbox, where you will find an email with instructions for resetting your password. An email will be sent to you with a link that will prompt you to reset your password. Once the you see the success message, you can now login with your new password. If you did not receive an email, check with your school or parish admin and make sure your email address is correct. Also, they can reset your password. For students that have a username, you will have to ask your admin to reset your password.

FAQs Archive - Page 9 of 11

Q: How do I see all the courses we are signed up for?

Log into mLearn and make sure your " Courses" tab been selected , located on the left-hand side. Once selected, the window should open to a list of all the courses you have signed up for. Use the " Course Status" filter to see all active, all and concluded courses.

Q: How do I view a course section?

Log in to mLearn, and select "Courses" located in the left-hand side navigation. Select "Manage Sections" of the course you would like to view. The "Manage Sections" page will open. Select the section by clicking on the section name you would like to view. Once you select your section, your section page will open. Then click on "Enter Classroom," and a new browser window will open to the course section.

Q: Do I need to enroll in the course?

No, only students need to enroll in a course are students. Instructors will be signed up when they register a course and a confirmation email will be sent to them.

Q: How do I register my students?

Once your school or parish is set up for the course, you should receive an email that provides a section code that you can give to your students and have them enroll at http://mlearn.smp.org/enroll for youth or http://mlearn.smp.org/enroll/adult for adult courses. If you have not received an email, check with your account admin or Customer Care to make sure your course was registered. Also, recheck and make sure this email wasn’t filtered to the junk/spam box. To add student(s) to as section, see " How to Add Student(s) FAQ " under school admin. Please note, adding students to a section is good for username based schools or parishes and first time enrolling students. For step-by-step directions for enrolling students, view " How to Enroll " or " How to Enroll and Pay ."

Q: Can students pay for their own resource? Can the school pay for all students?

Yes, we can set up payment when students enroll. Yes, the school can pay for all. We will bill the school once students have completed enrollment. For more details or further questions, please call us at 800-533-8095 .

Q: How do I learn all the administrative functions?

To familiarize you with these functions, here is a quick tour of the admin side of the site. <a title="https://mandrillapp.com/track/click/30891426/vimeo.com?p=eyJzIjoiVnNKMzYxYkxwZ3lXSERfeHpnN1dXTXR0S1E4IiwidiI6MSwicCI6IntcInVcIjozMDg5MTQyNixcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3ZpbWVvLmNvbVxcXC8xNTg2NjM1NTVcIixcImlkXCI6XCIzY2QxODU5YjIzOGM0YWUzYWI1N2EzZmM0YmVjNDQyOFwiLFwidXJsX2lkc1wiOltcImEyOGQwNjFiZTBjMzZjZDIyMGY1ZmEwNWFmMDExZGIxODU0NWVmYzNcIl19In0" href="https://mandrillapp.com/track/click/30891426/vimeo.com?p=eyJzIjoiVnNKMzYxYkxwZ3lXSERfeHpnN1dXTXR0S1E4IiwidiI6MSwicCI6IntcInVcIjozMDg5MTQyNixcInZcIjoxLFwidXJsXCI6XCJodHRwczpcXFwvXFxcL3ZpbWVvLmNvbVxcXC8xNTg2NjM1NTVcIixcImlkXCI6XCIzY2QxODU5YjIzOGM0YWUzYWI1N2EzZmM0YmVjNDQyOFwiLFwidXJsX2lkc1wiOltcImEyOGQwNjFiZTBjMzZjZDIyMGY1ZmEwNWFmMDExZGIxODU0NWVmYzNcIl19In0">Click to watch the video. Also, there is a step-by-step guide " How to Use the Admin Platform ." Or review the How to page for detailed steps. For urgent questions, please contact Customer Care with your questions at 800-533-8095 .

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