FAQs Archive - Page 8 of 11

Q: How to view and edit a student’s profile?

Log into the site and go to the admin side of the site . Select "Students" located on the left hand side of the page. A list of all the students in your school or parish will appear. Select the student you wish to edit. The student's profile will open. Select the "Edit Student" button . You will be redirected to the students profile, which you can edit. Edit the fields you wish and then select "Save ." You should get a success message at the top of the page.

Q: How do I see all currently enrolled students?

You can view all students that are enrolled in your courses’ sections by selecting "Students ," located on the left-hand side navigation. The students page will load and show all students that are in your school or parish. To see students that are only enrolled in a course, select from the drop-down , under "Currently Enrolled" and click on "Yes ." All enrolled students will appear.

Q: How do I delete a student from a section?

To delete a student from a course, you have to call Customer Care at 800-533-8095 .

Q: Can I change a class start and end date?

Yes, you can alter the start and end dates as long as you are setup as the admin for the section of course you wish to change. Go to the section you would like to change and select the section name . Then click the "Edit Section" button located near the top of the page. The section edit page will open, and you can scroll down to section dates, located below the section name. Click on the month, day, and/or year of the class start or end date. Once you have finish selected your new dates, scroll down and select the "Submit" button. You will see a success message at the top of the page.

Q: Can you have multiple instructors per section?

Yes, you can have more than one instructor for a section. To change an instructor for an existing section, see “ How to Change the Instructor for a Section ” FAQs listed below.

Q: How do I add or subtract seats?

All seats available are setup when you register for the course. When you create a section, there is not a set seat number options. Each section created per course adds up to total available seats for the course. To add or subtract seats for a course you can call Customer Care at 1-800-533-8095 .

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